View all apps and select Messenger on the list. Open the Settings app on your phone and click Apps & Notifications. If rebooting your phone doesn't fix the messenger not working problem, you can try forcing it to stop. Some devices require you to swipe one way or the other to restart your phone. Tap on Restart and wait for your phone to reboot. Better still, you can make use of the traditional Android method long-press the Power key until you see the power menu. In case you're not familiar with this, you can restart your phone by long-pressing the power key for about 8-10 seconds. Just as sleeping or taking a nap resets your brain, restarting your phone resets the phone memory and can fix some problems along with it. Restarting your phone has been trusted for years as a remedy to many problems on a smartphone. Post questions, follow discussions and share your knowledge in the Community.Make a Reservation 10 Ways to Fix Messenger Not Working 1. To get help and troubleshoot other Microsoft products and services, enter your problem here. If you can't sign in, click here.įor other help with your Microsoft account and subscriptions, visit Account & Billing Help. To contact us in, you'll need to sign in. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. To get support in, click here or select on the menu bar and enter your query. 
You can also get support from other users in our Community forum, or get help by selecting Contact Support below: Which browsers work with Office for the web and Office Add-ins Still need help? If you're still having problems with signing in, read When you can't sign in to your Microsoft account. On the Enter password page, clear Keep me signed in. Go to the sign-in page and select Sign in.Įnter your email address or phone number and select Next. In, select your account picture at the top of the screen. If automatically signs you in, turn off automatic sign in.
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