Else, download the drivers compatible with your mobile phone model and PC’s operating system from your device manufacturer’s website.
If no drivers are installed, you can run the installer provided with the phone. Q.3 PC or Mac cannot recognize my Windows deviceĪ.3 Often, this error on PC is caused due to installation of false or incompatible drivers. Users are advised to update to latest software version if the option isn’t showing up on his or her device. If your device is running Windows 8.1 or higher, then choose the three-dotted menu and select ‘Tap to Share’. If it Windows 8 or lower, go into NFC settings and find ‘Tap+Send’ in the options menu. Q.2 I cannot find ‘Tap to Share’ Option on my deviceĪ.2 Before proceeding, please check the OS version on which your device is running. If the problem still persists, head over to nearest service centre. If the problem persists, please check for any interruptions between the two devices which can be the cause of error. Also, make sure that any restriction such as a setting or password is not blocking the progress. Q.1 Applications aren’t transferring even after tapping the phone on receiving device multiple times.Ī.1 Please ensure that NFC or Tap to share is turned on both the sending device and receiving device.
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